The health and safety of our employees and member/owners is always a top priority, and we want you to know that we are monitoring the rapidly evolving Coronavirus (COVID-19) outbreak. We are committed to helping everyone navigate this situation and our thoughts are with those who are impacted by the Coronavirus.
Ken Schlimgen, General Manager
Central Electric Cooperative takes our role seriously as an essential service provider and has implemented measures to reduce the spread of COVID-19 and protect our members and employees.
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Office open by appointment beginning September 1, 2020. Visitors are welcome to schedule a time to view appliances, pick up a part, or discuss electric service. Scheduling appointments allows Central Electric to ensure social distancing among visitors and personnel, adequately sanitize surfaces, and keep employees and members safe. To schedule an appointment, contact our office at 800-477-2892, 605-996-7516 or cec@centralec.coop.
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Central Electric offers several options for members to manage their accounts and make payments, including a drop box at the main office, via phone at 855-730-8707, and online via SmartHub.
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If you request appliance, HVAC or wiring service, you will be asked about the health of everyone in your household before we enter. Our personnel will clean their equipment before entering your home. Please also allow them as much personal space as possible when working.
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Contact the cooperative if you are experiencing financial hardship due to the coronavirus. We will work with individuals regarding payment of electric bills and service work best we can.
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Linemen will continue to respond to outages. Safely restoring power to our members is a top priority for the cooperative. Members should still report outages by calling the office.
Members can contact our office at 800-477-2892, 605-996-7516 or cec@centralec.coop. Thank you for your patience and cooperation. Please visit covid.sd.gov for the latest information on this virus.