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PAYMENT NOTICE: If you are experiencing difficulty paying your electric or service bill due to COVID-19, please contact our office at 800-477-2892 or 605-996-7516. You may be required to hold or leave a voicemail in case of high call volume. We are committed to working with our members and customers during this time. Thank you for your patience and cooperation.
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STATEMENT ON COVID-19

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The health and safety of our employees and member/owners is always a top priority, and we want you to know that we are monitoring the rapidly evolving Coronavirus (COVID-19) outbreak. We are committed to helping everyone navigate this situation and our thoughts are with those who are impacted by the Coronavirus.

Ken Schlimgen, General Manager

Central Electric Cooperative takes our role seriously as an essential service provider and has implemented measures to reduce the spread of COVID-19 and protect our members and employees.

  • Office lobby open to the public by appointment only.  To pick up a water heater or other part, please contact our office at 800-477-2892, 605-996-7516 or cec@centralec.coop.

  • Central Electric offers several non-contact options for members to manage their accounts and make payments, including a drop box at the main office, via phone at 855-730-8707, and online via SmartHub.

  • If you request appliance, HVAC or wiring service, you will be asked about the health of everyone in your household before we enter. Our personnel will clean their equipment before entering your home. Please also allow them as much personal space as possible when working.

  • Contact the cooperative if you are experiencing financial hardship due to the coronavirus. We will work with individuals regarding payment of electric bills and service work best we can.

  • Linemen will continue to respond to outages. Safely restoring power to our members is a top priority for the cooperative. Members should still report outages by calling the office.

Members can contact our office at 800-477-2892, 605-996-7516 or cec@centralec.coop. Thank you for your patience and cooperation. Please visit covid.sd.gov for the latest information on this virus.

 

 

Resources

SD COVID-19 Website

USDA Federal Rural Resource Guide

SD Governor's Office of Economic Development

SD Department of Health

Low Income Home Energy Assistance Program (LIHEAP)

Rural Office of Community Services - Emergency Utility Assistance

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Office open to public access by appointment only.
Statement on COVID-19

Contact Us

25487 403rd Avenue, I-90 Exit 325

PO Box 850

Mitchell, SD 57301

P: 800.477.2892 • 605.996.7516

F: 605.996.0869

SafeElectricity.org

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https://safeelectricity.org/

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©2021 Central Electric Cooperative. All Rights Reserved.

  • Home
  • Your Cooperative
    • About Us
      • Our History
    • Annual & District Meetings
    • Associated Organizations
    • Board of Directors
    • Bylaws
    • Contact Us
    • Employees
    • Employment
    • Statement of Nondiscrimination
  • Billing Information
    • Apply for Service
    • Billing FAQs
    • Capital Credits
    • Energy Assistance
    • Payment Options
    • Rate Schedule
    • SmartHub Help
  • Member Programs
    • Basin Electric Bus Tour
    • Community Room Rental
    • Co-op Connections® Discount Card
    • Cooperative Connections Newsletter
    • Electric Heat - Sub Metering
    • Loans
    • Operation Round-Up®
    • Rebates & Incentives
    • Renewable Energy Credit (REC) Program
    • Youth Programs & Scholarships
      • Scholarships
  • Products & Services
    • Appliance Sales & Service
    • Heating & Cooling Service
    • Electrical Wiring Service
    • Electric Grills
    • Generators
    • Heat Pumps
    • Mini-Splits
    • Security Lights
    • Solar Well Pumps
    • Water Heaters
    • Testimonials
  • Safety
    • Generator Safety
    • Grain Bin Clearance
    • Outage Preparation
    • Power Line Safety
    • Tree Planting
    • Underground Facilities
  • Energy Expertise
    • Degree Day Information
    • Electric Vehicles
    • Energy Audit
    • Load Management
    • Solar Energy
      • Central Prairie Solar