Mailbox
Monday | August 3, 2026

By Lindsey Wilson
Customer Service Representative

The United States Postal Service continues to experience delays in mail delivery, greatly impacting rural areas. This is negatively affecting our members and could cause future disruptions.

To help with the situation, we have many available options for managing and paying your electric bill. Central Electric Cooperative offers a variety of convenient billing and payment options to fit your lifestyle.

Billing Notification Emails

When your bill has been processed, receive an email notifying you of the amount due and due date before your printed statement arrives. No registration is required, simply add an email address to your account.

Prepaid Billing with Pay-As-You-Go

Looking for flexibility? The Pay-As-You-Go plan lets you purchase electricity in advance, much like filling up your gas tank. No monthly bills, no late fees. Just pay when it’s convenient for you. 

SmartHub Options

Access your account any time, day or night. With the SmartHub app, you can:
- View and update account information
- Check energy usage and charges
- Make one-time or recurring payments
- Update payment details
- View and print statements
- Sign up for billing notifications

Pay by Phone

Prefer to make payments by phone? Call our secure, automated payment line at 855-939-3738 and follow the prompts. This method meets all security standards to protect your information.

One-Time Online Payment

For a quick and easy way to pay, visit our website and enter your billing account number and last name or business name to process your payment.

Bank Draft or Recurring Payments

Take the hassle out of bill payments. Set up automatic deductions from your bank account or credit card. Payments are processed on the 15th of each month or the next business day if it falls on a holiday or weekend. You will still receive a bill marked “Do Not Pay – Paid by Bank Draft/Credit Card.” To enroll, call 855-939-3738 and choose option 3, or sign up through SmartHub. Please note that declined or returned payments may be assessed a fee.

Drop Box and Payment Kiosk

For your convenience, payments can be made at the following locations.
Betts Road Service Center Drop Box:
25487 403rd Ave., (I-90 Exit 325) Mitchell.
Lode Star Casino Motel Payment Kiosk:
1003 SD Highway 34, Fort Thompson.

 

For details and assistance, call 605-996-7516 or view the billing section on our website.